The lived experiences of older workers in the corporate sector during the COVID-19 pandemic in Namibia

The lived experiences of older workers in the corporate sector during the COVID-19 pandemic in Namibia

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Paper presentation

Presenter:

Laimi Ndeshipanda Dumeni, Telecom Namibia, Namibia

Abstract

The COVID-19 pandemic has caused significant psychological distress worldwide, particularly among high-risk groups such as older persons. This qualitative study explored the lived experiences of older workers in the corporate sector during the COVID-19 pandemic in Namibia. Data were collected through in-depth telephonic interviews with eight participants aged 55 to 60, approaching retirement age. Findings revealed challenges, including limited access to information about COVID-19 and its vaccines, fear and anxiety related to infection, death, social isolation, and long-term health effects caused by lingering symptoms experienced by COVID-19 survivors. Despite these challenges, participants reported engaging in hobbies and work-related activities as coping mechanisms. While many appreciated the support offered by family and friends, some felt that there was a lack of adequate support from employers and government institutions. The study advocates for employer aftercare for COVID-19 survivors, improved healthcare infrastructures, and effective public communication strategies. The study holds significance for the field of social work, particularly through its focus on a vulnerable population, the older workers in the corporate sector. It emphasizes the unique effects of the pandemic on older persons, especially in the workforce, where ageism is often overlooked. The identified systemic gaps in employer and governmental responses, and the advocacy-oriented recommendations of the study reflect the profession’s dedication to social justice and informed policy engagement. As the study is based in Namibia, it contributes to the diversity of aging research in the Global South.

Bio(s):

Laimi Ndeshipanda Dumeni holds a National Technical Diploma in Electrical Engineering and a Bachelor of Arts (Honors) in Social Work. She is a registered social worker with the Health Professions Council of Namibia (HPCNA). Currently employed as a Network Operations Centre (NOC) Technician at Telecom Namibia. She also actively volunteers as a counsellor with Lifeline Childline Namibia. She has served as a Sunday School Teacher for over two decades and now leads as Chairperson of the Children’s Ministry and Coordinator of the Young Women’s Ministry at the Inner-City Lutheran Congregation in Windhoek.

Her professional and volunteer experiences reflect a deep commitment to social justice and community service. Her social work interests include aging and older adults, child welfare, family therapy, and palliative care. She is passionate about supporting vulnerable populations and brings integrity, compassion, and ethical dedication to her practice, with a strong focus on holistic and person-centered care, particularly for older persons and children navigating complex life transitions.