In November 2011, Citizenship and Immigration Canada announced a new Super Visa program to facilitate family reunification, specifically among older adults waiting to be reunified with their children who have immigrated to Canada. Some scholars argue that the program actually adds more barriers to family reunification. We conducted a qualitative study to understand the experiences of immigrant families (older adults and their adult immigrant children) with the Super Visa Program. The primary research question was: What are the experiences of immigrant families using the Super Visa program as an alternative process to facilitate family reunification? In total, 19 semi-structured interviews were conducted in Toronto with Chinese immigrants who had sponsored their parents, as well as parents who had come to Canada on a Super Visa. The findings revealed that the Super Visa program is helpful for family reunification, especially for those whose regular visa applications are not successful. Even those who qualify for a regular visa preferred Super Visa because of its easier application and higher approval rate. Participants also believed that the income requirement and the medical insurance requirement were necessary burdens. Super Visa is still a visitor visa, and parents/grandparents must leave after a maximum of two years. This temporary status does not promote among immigrants a sense of belonging in Canada. Findings also show that what is most valued by immigrants and their parents was the option for the older parents/grandparents to visit their children in Canada whenever they want or need, and leave whenever they wish. Recommendations to improve the program include requiring fewer documents and less information from parents, making the application simpler, and providing more flexible and affordable options for private medical insurance.